What should I do if I created my account in the US region but need it to be in the EU?

If you need to switch from the US to the EU region, hereโ€™s what you can do:

  1. Download your recordings manually from your US-region account.

  2. Create a new account in the EU region using a different email address.

  3. Upload your recordings to the new EU account.

  4. Cancel your US-region subscription and subscribe to a paid plan in the EU-region account (if needed).

info icon
If you want to use the same email address for your new EU-region account, you'll need to delete your US-region account first. Sembly does not allow the same email to be registered in different regions simultaneously.

It also works vice versa: if you created your account in the EU but want to move to the US region.

Did this answer your question?
๐Ÿ˜ž
๐Ÿ˜
๐Ÿ˜