---
title: "Free plan conditions for Notes"
description: ""
url: https://help.sembly.ai/en/articles/87-free-plan-conditions-for-notes
collection: "Getting started"
updated: 2026-11-03
language: en
---

# Free plan conditions for Notes



If you’re looking for Notes and need a Sembly account for one person only, you can try the free plan first, then upgrade to the Basic plan for more features.

> **Info:** The free plan doesn't require a credit card at registration.

This guide will walk you through everything you need to know about both plans’ conditions and limitations in Notes. We’ve outlined the available features, any applicable restrictions, and how the free plan differs from a paid subscription for personal usage.

If you’re looking for free plan conditions in Studio, please [check this article](https://help.sembly.ai/en/articles/204-understanding-subscription-terms-for-studio.md).

<table data-id="4a1ca79c-6ec1-4b82-ba35-3810a7feffef" style="min-width: 445px;"><colgroup><col style="width: 395px;"><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><td colspan="1" rowspan="1"><p data-id="ebaf1da7-48b6-43c9-9e1d-15a9e7a1342b" style="text-align: center;"><strong>FEATURES</strong></p></td><td colspan="1" rowspan="1"><p data-id="e5cdc59f-1638-48de-9665-ba8586f02def" style="text-align: center;"><strong>Free plan</strong></p></td><td colspan="1" rowspan="1"><p data-id="9f5d9046-2e63-4084-8e42-dee354a7e5ae" style="text-align: center;"><strong>Basic</strong></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="bbc753b5-9d80-4bb6-8848-16ae875216fb" style="text-align: center;">Number of users</p></td><td colspan="1" rowspan="1"><p data-id="e3feb9b5-23e6-4e09-ab0f-a4c9c33569cb" style="text-align: center;">1</p></td><td colspan="1" rowspan="1"><p data-id="fb82c938-9830-40d3-9d09-fa641f898f9b" style="text-align: center;">1</p></td></tr><tr><td colspan="3" rowspan="1"><p data-id="c87eca5b-54dd-43f2-b076-9775f4b260e0"><strong>RECORD AND CAPTURE</strong></p></td></tr><tr><td colspan="1" rowspan="1" style="height: 22px; text-align: center; width: 40.1904%;"><p data-id="1f6fa248-d6ef-456e-87f3-238d51c59203">Meetings in Zoom, Microsoft Teams, Google Meet, WebEx</p></td><td colspan="1" rowspan="1" style="height: 22px; text-align: center; width: 28.7619%;"><p data-id="f710d96b-0364-421c-b1ea-b38e3161ff1f">60 mins (1 hour)</p></td><td colspan="1" rowspan="1"><p data-id="03eef3ec-9fd8-416e-b139-6bca1cf57ab1" style="text-align: center;">unlimited</p></td></tr><tr><td colspan="1" rowspan="1" style="height: 22px; text-align: center; width: 40.1904%;"><p data-id="852e0211-b906-452a-be36-08ca6519d76b">Microphone recording in the app for in-person meetings</p></td><td colspan="1" rowspan="1" style="height: 22px; text-align: center; width: 28.7619%;"><p data-id="76c9b06d-f390-4f0f-9b21-47b932f615e3">60 mins (1 hour)</p></td><td colspan="1" rowspan="1"><p data-id="03a86e50-055b-4678-aa24-2d526166f378" style="text-align: center;">unlimited</p></td></tr><tr><td colspan="1" rowspan="1" style="box-sizing: border-box; font-family: proxima-nova, &quot;Helvetica Neue&quot;, system-ui, &quot;Segoe UI&quot;, Roboto, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; line-height: 1; border: 1px solid rgba(0, 0, 0, 0.1); text-align: left; vertical-align: top; min-width: 100px; padding: 0.5rem; position: relative; margin-top: 0px;"><p data-id="f5089262-b052-436a-b847-e66bc32b483c" style="text-align: center;">One-time bonus credits (new workspace)*</p></td><td colspan="1" rowspan="1" style="box-sizing: border-box; font-family: proxima-nova, &quot;Helvetica Neue&quot;, system-ui, &quot;Segoe UI&quot;, Roboto, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; line-height: 1; border: 1px solid rgba(0, 0, 0, 0.1); text-align: left; vertical-align: top; min-width: 100px; padding: 0.5rem; position: relative;"><p data-id="f3101e1f-5485-4c67-86ae-875bece9d010" style="text-align: center;">1,750</p></td><td colspan="1" rowspan="1" style="box-sizing: border-box; font-family: proxima-nova, &quot;Helvetica Neue&quot;, system-ui, &quot;Segoe UI&quot;, Roboto, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; line-height: 1; border: 1px solid rgba(0, 0, 0, 0.1); text-align: left; vertical-align: top; min-width: 100px; padding: 0.5rem; position: relative;"><p data-id="daa8d0a6-e26b-4d7a-bbae-ccc9ea01c1d9" style="text-align: center;">2,500</p></td></tr><tr><td colspan="1" rowspan="1" style="box-sizing: border-box; font-family: proxima-nova, &quot;Helvetica Neue&quot;, system-ui, &quot;Segoe UI&quot;, Roboto, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; line-height: 1; border: 1px solid rgba(0, 0, 0, 0.1); text-align: left; vertical-align: top; min-width: 100px; padding: 0.5rem; position: relative; margin-top: 0px;"><p data-id="b3f14e7f-117c-4111-af1f-350eb77fcc90" style="text-align: center;">Credits allotment (per user, per month)*</p></td><td colspan="1" rowspan="1" style="box-sizing: border-box; font-family: proxima-nova, &quot;Helvetica Neue&quot;, system-ui, &quot;Segoe UI&quot;, Roboto, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; line-height: 1; border: 1px solid rgba(0, 0, 0, 0.1); text-align: left; vertical-align: top; min-width: 100px; padding: 0.5rem; position: relative;"><p data-id="68040956-53f7-428e-b46b-638d1ce0c572" style="text-align: center;">750</p></td><td colspan="1" rowspan="1" style="box-sizing: border-box; font-family: proxima-nova, &quot;Helvetica Neue&quot;, system-ui, &quot;Segoe UI&quot;, Roboto, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; line-height: 1; border: 1px solid rgba(0, 0, 0, 0.1); text-align: left; vertical-align: top; min-width: 100px; padding: 0.5rem; position: relative;"><p data-id="bbfab806-e19c-4136-8f0c-36a8cba0ae79" style="text-align: center;">2,500</p></td></tr><tr><td colspan="1" rowspan="1" style="height: 22px; text-align: center; width: 40.1904%;"><p data-id="35a93b29-788b-41a3-ac86-00866ba06dfc">Credits allotment converted to audio time (per user, per month) without bonus</p></td><td colspan="1" rowspan="1" style="height: 22px; text-align: center; width: 28.7619%;"><p data-id="7c691a9c-4205-48f1-a286-b802e2b7c04b">375 minutes</p></td><td colspan="1" rowspan="1"><p data-id="dd4f2a92-6787-47cb-8140-4d3ade08f8bf" style="text-align: center;">1,250 minutes</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="b731f3d5-2edf-4bbd-b269-a6a05ae74b33" style="text-align: center;">Credits allotment + bonus converted to audio time</p></td><td colspan="1" rowspan="1"><p data-id="4aa46799-f961-4d2d-a8d5-8d46f032493d" style="text-align: center;">1,250 minutes</p></td><td colspan="1" rowspan="1"><p data-id="b0b003e9-67e6-4a15-9aa8-0db782336d99" style="text-align: center;">2,500 minutes</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="661005b3-eade-481b-8836-2a46eee5f6d4" style="text-align: center;">Buy credits</p></td><td colspan="1" rowspan="1"><p data-id="bb25e185-fe9f-4609-9a8d-103a32ac1774" style="text-align: center;"><span data-name="cross_mark" data-type="emoji">❌</span></p></td><td colspan="1" rowspan="1"><p data-id="a2372f49-b258-40d3-9385-3b8dfe14e4d9" style="text-align: center;"><span data-name="check_mark_button" data-type="emoji">✅</span></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="620650a4-fb40-4708-bf2d-7f78103e1949" style="text-align: center;">Video capture</p></td><td colspan="1" rowspan="1"><p data-id="ab69be5b-5ea5-4023-8e66-080c99f17701" style="text-align: center;"><span data-name="cross_mark" data-type="emoji">❌</span></p></td><td colspan="1" rowspan="1"><p data-id="c3fdd55e-d2b9-4f85-b0ca-3f48b36ff8e4" style="text-align: center;"><span data-name="cross_mark" data-type="emoji">❌</span></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="23b48b6d-ba1b-4b49-9403-11669e5bbb80" style="text-align: center;">Meeting history access (audio and text media)</p></td><td colspan="1" rowspan="1"><p data-id="d1365232-4707-4d7f-a4a4-3d2df4bf67bf" style="text-align: center;">4 months</p></td><td colspan="1" rowspan="1"><p data-id="5f20cef0-b76e-4b48-9777-71c4df888e66" style="text-align: center;">1 year</p></td></tr><tr><td colspan="3" rowspan="1"><p data-id="7254d164-9dda-47c1-b683-ab6a386a595d"><strong>AI INSIGHTS</strong></p></td></tr><tr><td colspan="1" rowspan="1" style="height: 22px; text-align: center; width: 40.1904%;"><p data-id="30574200-ff1b-44b8-9402-955707e8bcd4">Multi-language meeting transcription&nbsp;</p></td><td colspan="1" rowspan="1" style="height: 22px; text-align: center; width: 28.7619%;"><p data-id="d95af601-98c1-4a60-9343-1ec023639d18" style="text-align: center;"><span data-name="check_mark_button" data-type="emoji">✅</span></p></td><td colspan="1" rowspan="1"><p data-id="192ee9d2-9228-406a-bc36-d6a96006c1f5" style="text-align: center;"><span data-name="check_mark_button" data-type="emoji">✅</span></p></td></tr><tr><td colspan="1" rowspan="1" style="height: 22px; text-align: center; width: 40.1904%;"><p data-id="53b6a874-dd7b-4ca7-998f-531c0b089229">Transcription search</p></td><td colspan="1" rowspan="1" style="height: 22px; text-align: center; width: 28.7619%;"><p data-id="4671e37d-92fa-4e93-9a22-42170d584fd4" style="text-align: center;">4 months</p></td><td colspan="1" rowspan="1"><p data-id="65734ebe-2291-4dfb-b24c-5a3009fed379" style="text-align: center;">1 year</p></td></tr><tr><td colspan="1" rowspan="1" style="height: 10px; text-align: center; width: 40.1904%;"><p data-id="41ce4069-f57f-4e1e-9f8b-280bcf831f88">AI insights (Notes, Tasks)</p></td><td colspan="1" rowspan="1" style="height: 10px; text-align: center; width: 28.7619%;"><p data-id="aaa84004-e917-4a21-83a2-707ec9ed9910" style="text-align: center;"><span data-name="check_mark_button" data-type="emoji">✅</span></p></td><td colspan="1" rowspan="1"><p data-id="b242b1c1-6533-43f3-845b-e358f58ab0c9" style="text-align: center;"><span data-name="check_mark_button" data-type="emoji">✅</span></p></td></tr><tr><td colspan="1" rowspan="1" style="width: 40.1904%;"><p data-id="d00f693f-bbd0-49d1-a05a-753f8670911a" style="text-align: center;">AI meeting chat (Ask Sembly)</p></td><td colspan="1" rowspan="1" style="text-align: center; width: 28.7619%;"><p data-id="7013261d-296b-47a9-92c8-6198603b5f62" style="text-align: center;"><span data-name="check_mark_button" data-type="emoji">✅</span></p></td><td colspan="1" rowspan="1"><p data-id="c36be407-2804-4a40-a607-27ec7f602f9f" style="text-align: center;"><span data-name="check_mark_button" data-type="emoji">✅</span></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="e86a3497-8ae2-447e-8774-857b36c7cbd6" style="text-align: center;">Semblian 2.0 (multi-meeting AI chat, artifacts, insights)</p></td><td colspan="1" rowspan="1"><p data-id="b8afd0c0-56d8-4d82-8dab-48107d900fc6" style="text-align: center;"><span data-name="cross_mark" data-type="emoji">❌</span></p></td><td colspan="1" rowspan="1"><p data-id="5eed3d98-d232-422a-a8bd-fbc33ad7101f" style="text-align: center;"><span data-name="cross_mark" data-type="emoji">❌</span></p></td></tr><tr><td colspan="3" rowspan="1"><p data-id="4ce13aa7-c081-4544-9c10-d16143cf748b"><strong>AUTOMATIONS</strong></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="211332c7-179f-4334-9482-71406bd96e98" style="text-align: center;">Native automations (rules)</p></td><td colspan="1" rowspan="1"><p data-id="adc23dcf-8fbc-4ed8-afef-080c7e215518" style="text-align: center;">1</p></td><td colspan="1" rowspan="1"><p data-id="b507e4bb-3ee7-4ae4-8d6c-a3e4ce33be8d" style="text-align: center;">3</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="6b04e846-2376-4fd6-bf15-ad9ffa9b5923" style="text-align: center;">Zapier automations</p></td><td colspan="1" rowspan="1"><p data-id="46c73542-3518-4491-8908-6276ae8eb07b" style="text-align: center;"><span data-name="cross_mark" data-type="emoji">❌</span></p></td><td colspan="1" rowspan="1"><p data-id="a801c17a-ebe1-4c0c-a8b5-8c4a8dcc8078" style="text-align: center;"><span data-name="check_mark_button" data-type="emoji">✅</span></p></td></tr><tr><td colspan="3" rowspan="1"><p data-id="76871714-4fc9-4e42-95cd-d8b5e1bad20c"><strong>SETTINGS MANAGEMENT</strong></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="0d6aca0f-c74b-46b3-8d9f-95e602d72568" style="text-align: center;">Calendar sync (Google, Outlook, Apple and more)</p></td><td colspan="1" rowspan="1"><p data-id="11c3ccef-7635-40e7-9518-e81ede4367b9" style="text-align: center;"><span data-name="check_mark_button" data-type="emoji">✅</span></p></td><td colspan="1" rowspan="1"><p data-id="bbb01f50-f520-47f2-82ce-ec993646c346" style="text-align: center;"><span data-name="check_mark_button" data-type="emoji">✅</span></p></td></tr><tr><td colspan="1" rowspan="1" style="height: 22px; text-align: center; width: 40.1904%;"><p data-id="ce16b0ab-880f-4d86-b953-c7b0e0bacc73" style="text-align: center;">Sembly agent name customization (Zoom, Teams)</p></td><td colspan="1" rowspan="1" style="height: 22px; text-align: center; width: 28.7619%;"><p data-id="7fc8330e-adc6-4841-840c-96da30e4ce06"><span data-name="cross_mark" data-type="emoji">❌</span></p></td><td colspan="1" rowspan="1"><p data-id="b99b5ea9-1c01-4cb1-aff6-98399f906004" style="text-align: center;"><span data-name="check_mark_button" data-type="emoji">✅</span></p></td></tr></tbody></table>

_\*1 minute of media upload costs 2 credits._

To maintain access to meeting recordings and other features, we highly recommend upgrading to one of our paid plans for uninterrupted access. [You can find the detailed features comparison here.](https://www.sembly.ai/pricing/)

## Free plan vs. paid Basic

If you're hesitating and not sure what to choose, here are some points that will help you to decide:

**1\. File upload and recordings**. The free plan has strict monthly limits that may not be enough for frequent uploads or recordings. If you need more flexibility, the paid Basic plan offers more generous file upload limits and unlimited recordings. You can also purchase additional credits to upload more files, an option that isn’t available with the free plan.

**2\. Time processing.** Meetings recorded or uploaded under a free plan may take longer to process than on a paid plan.

**3\. Meeting history.** If you cancel Basic, your account will be downgraded to the free plan at the end of the billing cycle. Meeting audio files and text media (Meeting Notes, Transcriptions, Tasks) **older than 4 months** will be automatically deleted and cannot be recovered for the free plan. **Upgrade to a paid Basic plan** before the retention policy is activated to ensure all your meeting recordings are securely stored for a year. 

**4\. Automations**. The free plan is limited to 1 automation rule in Native Automations, allowing you to choose what, when, and where to send data to a chosen app. Zapier and Custom Automations are not available. **Basic** has extended limits: you can create **up to 3** automation rules and use Zapier templates to send Notes, Transcriptions, or Tasks to preferred tools. 

**5**. **Agent customization**. The Basic plan allows you to change the agent name from the standard {your\_workspace\_name} Sembly Agent to any other name for Zoom and Microsoft Teams calls. The free plan has no customization options. 

By subscribing to the free plan, you will receive invoices for 0 USD each month. Do not worry, your card will not be charged.
